Starlight Media is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors, and applying the relevant accessibility standards to provide a website that is inclusive and accessible.
We firmly believe that website accessibility should not be an afterthought, but rather an integral part of the design and development process. Our aim is to provide a website that is:
The Starlight Media website is designed to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 level AA. WCAG 2.1 are internationally recognized standards for web accessibility, developed by the World Wide Web Consortium (W3C). These guidelines explain how to make web content more accessible for people with disabilities. Conformance with these guidelines helps to make the web more user-friendly for everyone.
We are constantly working to improve the accessibility of our website. If you encounter any barriers or have suggestions for improvement, please let us know.
To ensure the accessibility of our website, we have implemented the following features:
Here are some specific examples of how we've implemented accessibility measures on our website:
<header role="banner">
, <nav role="navigation">
, <main role="main">
, and <footer role="contentinfo">
to structure our content and make it easier for assistive technologies to navigate.<label>
element, ensuring that users understand the purpose of each form field.Despite our best efforts, there may be some limitations in the accessibility of our website. For example, some older documents or media files may not be fully accessible. We are working to address these issues and provide accessible alternatives where possible.
We welcome your feedback on the accessibility of the Starlight Media website. If you encounter any accessibility barriers or have suggestions for improvement, please contact us:
We try to respond to feedback within 5 business days.
We conduct regular accessibility audits of our website to identify and address any accessibility issues. Our most recent audit was conducted on October 26, 2024, by Eleanor Vance, our Accessibility Officer. The audit included automated testing using tools like WAVE and manual testing with assistive technologies such as screen readers.
The audit report identified several areas for improvement, including ensuring that all images have descriptive alt text, improving keyboard navigation for certain dynamic elements, and providing transcripts for all audio and video content. We are actively working to address these issues and improve the overall accessibility of our website.
Accessibility of Starlight Media relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
These technologies are relied upon for conformance to the accessibility standards used.
This accessibility statement is distributed as follows:
If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint. Please submit your complaint in writing to:
Eleanor Vance
Accessibility Officer
Starlight Media
42 Oak Street, Suite 200
Asheville, NC 28801
Your complaint should include a detailed description of the accessibility issue, the URL of the page where the issue occurred, and any relevant information that will help us investigate and resolve the issue.
We will acknowledge receipt of your complaint within 3 business days and will provide a written response within 10 business days. If we are unable to resolve the issue to your satisfaction, you may appeal our decision to the [Name of External Review Body, if applicable].
We are committed to making ongoing efforts to improve the accessibility of our website. This includes:
Some of our pages may contain content from third-party sources that we do not control. While we make every effort to ensure that third-party content is accessible, we cannot guarantee that it will always meet our accessibility standards. We encourage you to contact us if you encounter any accessibility issues with third-party content on our website.
Starlight Media is committed to complying with all applicable laws and regulations related to website accessibility, including the Americans with Disabilities Act (ADA) and Section 508 of the Rehabilitation Act.